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Physician behavior: not ready for 'Never'land
Claudia E Goettler1, Trilby S Butler, Paul Shackleford
1Division of Clinical Effectiveness, Department of Surgery, Brody School of Medicine, East Carolina University, Greenville, North Carolina, USA. cgoettle@pcmh.com
Disruptive physician behavior is often perceived but rarely confirmed as valid. This study found fewer than 1% of reported incidents were truly disruptive, highlighting the need for clear definitions and peer review.
Area of Science:
- Medical practice and physician behavior analysis.
Background:
- Disruptive physician behavior is a recognized concern in healthcare.
- Limited data exist on the actual frequency and types of reported behavioral issues.
Purpose of the Study:
- To determine the prevalence and nature of reported physician behavioral issues.
- To analyze patterns in reporting based on physician demographics and specialties.
Main Methods:
- A retrospective review of two years of blinded physician behavior reports.
- Analysis included department, gender, event summary, and peer review conclusions.
- Chi-square analysis was used to assess statistical significance (P < 0.05).
Main Results:
- 191 behavior issues were reported involving 114 (18%) of 640 physicians.
- 44 physicians (7%) accounted for 63% of reports; multiple-report physicians had more communication issues.
- Higher incidence in anesthesia, cardiology, hospitalists, orthopedics, trauma, and obstetrics/gynecology; female physicians reported less.
- Fewer than 1% of reported incidents were deemed validly disruptive.
Conclusions:
- Disruptive physician behavior is variable and context-dependent.
- Robust definitions and thorough peer review are essential for accurate assessment.
- Current reporting suggests a low incidence of genuinely disruptive behavior requiring intervention.
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