Related Experiment Videos
Nurses' nonverbal methods of communicating with patients in the terminal phase
Lena Kozłowska1, Anna Doboszynska
1lenakozlowska@gmail.com
Aim:
The aim of this study was to ascertain what methods of communication nurses use during interactions with patients nearing the end of their lives, with a particular focus on nonverbal communication.
Methodology:
A questionnaire containing 24 questions was completed by 95 nurses working in one of five hospices in Poland.
Results:
A total of 48% of the sample reported frequently using nonverbal communication consciously and with a certain aim, and a further 37 (39%) reported that they sometimes use it. The sample's responses indicate that for patients the best form of touch is holding hands. In addition, 63% of the respondents stated that they had been educated in communicating with palliative care patients, but only 56% thought that nurses' communication knowledge and skills were satisfactory, and 50% would like to undergo training in communication skills specific to palliative care.
Conclusion:
Most nurses are aware of the importance of nonverbal communication to their interactions with palliative care patients, but a substantial proportion think that they need to be better educated in theoretical and practical aspects of communication.
Related Concept Videos
Therapeutic Communication
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
Role of Communication in the Nursing Process I: Assessment and Diagnosis
The nursing process considers the patient's emotional and physical well-being. The process can be repeated or stopped at any point if judged essential. Assessment is the first step in the nursing process.
Role of Communication in the Nursing Process II: Planning and Implementation
Levels of Communication I: Intrapersonal, Interpersonal, and Small Group
We can participate in these relationships through verbal, nonverbal, and mediated communication. We engage in verbal communication when we use words during our interaction to convey specific meanings. On the other hand, nonverbal communication refers to various factors that can impact how we understand each other—for example, facial expressions.
We interact with others using mediated technologies like the...