Related Experiment Video

Updated: May 25, 2026

Humor or Rationality? The Neural Mechanisms of How Agent Type and Language Style Influence Satisfaction with Ride-Hailing Service Failure Recovery
09:53

Humor or Rationality? The Neural Mechanisms of How Agent Type and Language Style Influence Satisfaction with Ride-Hailing Service Failure Recovery

Published on: March 13, 2026

The 193 call center, a meaningful public service!

Maud Eickhoff1, Laerte Idal Sznelwar

  • 1Department of Production Engineering of the Polytechnic School, University of São Paulo, Brazil.

Work (Reading, Mass.)
|February 10, 2012
PubMed

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