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Updated: May 25, 2026

An Assessment Method and Toolkit to Evaluate Keyboard Design on Smartphones

An Assessment Method and Toolkit to Evaluate Keyboard Design on Smartphones

Published on: October 5, 2020

The PhOCoe Model--ergonomic pattern mapping in participatory design processes.

Marcello Silva e Santos¹

¹Federal University of Rio de Janeiro, GENTE/COPPE Laboratory, Rio de Janeiro, Brazil. marcellosanto@hotmail.com

Work (Reading, Mass.)

|February 10, 2012

Summary

This summary is machine-generated.

This study introduces a participatory design method where workers actively contribute to workplace design. This approach ensures ergonomic considerations are integrated, leading to better design outcomes for all stakeholders.

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Last Updated: May 25, 2026

An Assessment Method and Toolkit to Evaluate Keyboard Design on Smartphones

An Assessment Method and Toolkit to Evaluate Keyboard Design on Smartphones

Published on: October 5, 2020

Area of Science:

Human Factors and Ergonomics
Participatory Design
Workplace Design

Background:

Existing human factors and ergonomics tools lack comprehensive methods for assessing cognitive, organizational, and environmental impacts.
Ergonomists are often disengaged from the design process of new workstations or facilities, relying heavily on designers and engineers.

Purpose of the Study:

To present a participatory design method that integrates user insights throughout the design process.
To address the gap in effectively mapping and regulating cognitive, organizational, and environmental impacts in design.
To foster synergy between ergonomists, designers, and users in multidisciplinary design projects.

Main Methods:

Encouraging active user participation in sharing real work activities with the design team.
Facilitating ergonomic action and negotiating results to inform new designs.
Compiling negotiated ergonomic guidelines into an "Ergonomic Pattern Manual" for future reference.

Main Results:

User involvement leads to more convergent design alternatives and resolves conflicts among stakeholders.
The participatory method ensures that workplace design solutions are informed by the direct experience of workers.
An "Ergonomic Pattern Manual" is created, offering practical guidelines for recurrent design challenges.

Conclusions:

Integrating workers directly into the design process yields superior and more relevant workplace solutions.
Participatory design enhances collaboration and leads to more effective ergonomic outcomes.
The "Ergonomic Pattern Manual" serves as a valuable resource for consistent, ergonomics-oriented design.