Macroergomonics' contribution to the effectiveness of collaborative supply chains.

Area of Science:

• Industrial Engineering
• Ergonomics
• Supply Chain Management

Background:

• Effective supplier-customer collaboration is crucial for organizational success.
• Human factors are often overlooked in supply chain optimization.
• Integrating Macroergonomics principles can enhance supply chain performance.

Purpose of the Study:

• To present a conceptual model combining Macroergonomics and Supply Chain Management.
• To highlight the critical role of human factors in achieving effective collaboration.
• To explore the application of this model in a practical setting.

Main Methods:

• Development of a conceptual model based on Content-Context-Process.
• Incorporation of Macroergonomics principles: systemic approach, participatory ergonomics, team formation, and project evaluation.
• Case study application in a vitroplant production organization.

Main Results:

• The model provides a framework for integrating human factors into supply chains.
• Expected outcomes include improved production, quality, and work-life quality.
• The case study demonstrated potential for sustainable benefits through environmental integration.

Conclusions:

• Human factors are integral to successful supply chain collaboration.
• The proposed Macroergonomics-Supply Chain model offers a pathway to enhanced organizational performance.
• The integration of environmental aspects leads to sustainable benefits.