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Updated: May 24, 2026

Making Sense of Listening: The IMAP Test Battery
Published on: October 11, 2010
Ready to listen: why welcome matters
Margaret E Mohrmann1, Lois Shepherd
1Center for Biomedical Ethics and Humanities, School of Medicine, University of Virginia, Charlottesville, Virginia, USA. mem7e@virginia.edu
Abstract:
Welcome is a primary moral obligation of clinicians, essential for appropriate compassionate medical care. Listening to patients' stories requires a prior welcoming disposition that enables the practitioner to listen well.
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