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Setup and Execution of the Rapid Cycle Deliberate Practice Death Notification Curriculum
04:36

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Published on: August 5, 2020

Reflections on giving bad news.

Thomas Gilmore1

  • 1Department of Emergency Medicine, Thomas Jefferson University Hospital, Philadelphia, PA, USA. thomas_gilmore@hotmail.com

Academic Emergency Medicine : Official Journal of the Society for Academic Emergency Medicine
|February 25, 2012
PubMed
Summary
This summary is machine-generated.

Delivering news of a patient's death via telephone is a difficult but important skill for emergency physicians. While resources for in-person delivery exist, telephone delivery guidance remains limited.

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Area of Science:

  • Emergency Medicine
  • Medical Communication
  • Palliative Care

Background:

  • Death in the emergency department (ED) is common.
  • Effective communication of this news is crucial for physicians.
  • Existing protocols like SPIKES and GRIEV_ING address in-person delivery.

Purpose of the Study:

  • To reflect on the specific challenges and considerations of delivering news of death over the telephone.
  • To highlight the gap in literature regarding telephone-based delivery of bad news.

Main Methods:

  • This is a reflection piece, not a research study.
  • It draws on the author's experience and existing knowledge of communication protocols.
  • It identifies a specific communication scenario: delivering death notifications via phone.

Main Results:

  • The article discusses the unique difficulties associated with telephone-based death notifications.
  • It emphasizes the need for specific strategies tailored to this communication method.
  • It points out the scarcity of literature addressing this particular scenario.

Conclusions:

  • Emergency physicians require skills to deliver difficult news, including over the telephone.
  • Further development and literature are needed for effective telephone-based death notifications.
  • This communication skill is essential for compassionate patient care.