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Difficulties encountered in collaborative care: logistics trumps desire.
Frances Legault1, Jennie Humbert, Stephanie Amos
1Ontario Primary Health Care Nurse Practitioner Program, University of Ottawa, Ottawa ON, Canada. flegault@uottawa.ca
Journal of the American Board of Family Medicine : JABFM
|March 10, 2012
Summary
Building collaborative primary care teams for complex patients is challenging. Effective collaboration requires time, ongoing support, and education for family physicians (FPs) and care team members.
Area of Science:
- Primary Health Care
- Interprofessional Collaboration
- Patient-Centered Care
Background:
- Medically complex patients at risk for adverse outcomes require coordinated care.
- Family physicians (FPs) and specialized care teams face challenges in developing collaborative relationships.
- The study focuses on the Anticipatory And Preventative Team Care (APTCare) model.
Purpose of the Study:
- To examine the development of collaborative relationships between FPs and APTCare team members.
- To identify facilitators and barriers to interprofessional collaboration in primary care.
- To understand the experiences of FPs, nurse practitioners (NPs), and pharmacists in a collaborative care setting.
Main Methods:
- Qualitative study design utilizing interviews and focus groups.
- Survey administered to participating FPs, NPs, and pharmacists.
- NPs and pharmacists maintained logs of tasks and collaboration instances.
Main Results:
- Scheduling demands and limited physical space hindered face-to-face collaboration.
- Technological tools were essential for maintaining communication.
- Informal interactions were limited due to spatial separation.
Conclusions:
- Difficulties in collaborative care are not patient-population specific.
- Developing effective collaborative relationships requires significant time and effort.
- Ongoing support and education are crucial for successful collaborative practice implementation.
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