Communication skills training for oncology professionals

Area of Science:

• Oncology
• Medical Education
• Communication Studies

Background:

• Effective communication is crucial for oncology professionals.
• Current communication skills training (CST) lacks a standardized, universal curriculum.
• Oncology training needs to address complex patient interactions and evolving therapeutic landscapes.

Purpose of the Study:

• To conduct a state-of-the-art review of CST.
• To guide the development of a universal curriculum for oncology fellows.
• To establish evidence-based training for cancer professionals.

Main Methods:

• Comprehensive literature review, including meta-analyses and conceptual models.
• Analysis of existing CST techniques and potential curricula.
• Incorporation of examples from established CST programs.

Main Results:

• A core CST curriculum includes modules on breaking bad news, adverse events, prognosis, shared decision-making, emotions, survivorship, family meetings, and end-of-life care.
• Training enhances clinician self-efficacy and skill transfer into practice.
• Demonstrable patient benefits like satisfaction and improved quality of life are not yet consistently achieved.

Conclusions:

• Future CST must address emerging challenges such as genetic risk, internet information, and multidisciplinary teamwork.
• Further research is needed to demonstrate patient benefits, including treatment adherence and adaptation.
• A universal curriculum can standardize and improve essential communication skills for oncology professionals.