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Published on: August 29, 2025
Evaluation of physicians' professional performance: an iterative development and validation study of multisource
Karlijn Overeem1, Hub C Wollersheim, Onyebuchi A Arah
1IQ healthcare, Radboud University Nijmegen Medical Centre, Nijmegen, The Netherlands. k.overeem@iq.umcn.nl
Multisource feedback (MSF) instruments in the Netherlands reliably assess physician performance. Peer, co-worker, and patient ratings are valid, but not correlated with self-evaluations.
Area of Science:
- Medical education research
- Healthcare quality improvement
- Physician performance assessment
Background:
- Global demand for evaluating physician performance in clinical practice.
- Need for validated and reliable assessment instruments.
- Focus on multisource feedback (MSF) for physician evaluation.
Purpose of the Study:
- Assess reliability and validity of three MSF instruments.
- Investigate sociodemographic biasing factors.
- Examine self-other evaluation associations and required number of evaluations for reliable physician assessment.
Main Methods:
- Observational validation study in 26 Dutch non-academic hospitals.
- 146 hospital-based physicians evaluated by peers, co-workers, and patients.
- Self-evaluations completed by physicians; data analyzed using classical test theory and correlation analyses.
Main Results:
- MSF instruments demonstrated high internal consistency (Cronbach's alpha 0.95-0.96).
- Biasing factors accounted for only 2% of rating variance.
- Peer, co-worker, and patient ratings were correlated, but not with self-ratings.
Conclusions:
- The three MSF instruments provide reliable and valid data for physician performance evaluation in the Netherlands.
- Self-evaluations did not correlate with external ratings.
- Future research should explore performance improvement through MSF utilization.
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