Patient and family education in the emergency department: how nurses can help

Non-emergent use of the emergency department has grown over the past decade. Lack of resources, access to care, medical insurance, and knowledge can all contribute to the inappropriate use of the emergency department. In return, the increase in the number of patients will then add to the wait time for those who need emergent treatment. The role of the emergency nurse can be enhanced by providing discharge teaching to patients and families about the proper use of the emergency department or where to seek treatment if needed. This education has the potential to significantly reduce the number of repeat visits, as well as misuse of the emergency department. The purpose of this article is to discuss the importance of discharge teaching for the patient and family in the ED setting.