Related Experiment Video
Updated: May 23, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Contrasting perceptions about the delivery of care in the community
Elaine Haycock-Stuart1, Susanne Kean
1School of Health in Social Science, University of Edinburgh. e.a.haycock-stuart@ed.ac.uk
Abstract:
UK government policy emphasises the role of leadership in meeting the NHS healthcare quality agenda. As care is delivered increasingly in the community, it is important to evaluate the quality of nursing care provided to patients and families in community settings. However, few quality indicators have been designed for use in this sector. A study was undertaken to examine the effects of nursing leadership in the community on quality of care, and the results suggest that there is tension between nurse 'leaders' and 'followers' about the value of leadership. While nurse leaders see the leadership role as critical to improving quality through workforce planning and organisation, front line staff perceive individual nurse's skills as more pertinent to the quality of community nursing care.
Related Concept Videos
Ethical Issues
Ethical Concerns in Healthcare:
Documentation in Long-Term and Home Healthcare Setting
Long-Term Care Facilities
Methods Of Healthcare Delivery System
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is limited...
Issues And Trends In Healthcare Delivery System
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
Patient-centered Care
Introduction To Health Care Delivery System
The Institute of Medicine (IOM) advocates for a patient-centered, effective, safe, timely, equitable, and effective healthcare system. The National Priorities...