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Updated: May 23, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Listening and learning to make care better.

Jo Carlowe, Adele Waters

    Nursing Standard (Royal College of Nursing (Great Britain) : 1987)
    |April 10, 2012
    PubMed
    Summary

    The Patients Association trained volunteers to interview National Health Service (NHS) patients, leading to 16 projects that improved patient care in South West England. This successful patient ambassador scheme is expanding to more healthcare services.

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