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Related Concept Videos

Classification of Illness01:17

Classification of Illness

The meaning of illness is individualized to each person who experiences an alteration in health. In contrast, disease is a medical term indicating a pathological change in the structure and function of the body or mind. It is a condition that has specific symptoms and boundaries.
An illness is a response to a disease in which the person's level of functioning is changed compared with a previous level. The general classification of illness includes acute and chronic.
Acute illness is severe and...
Chronic Pancreatitis II: Collaborative Care01:29

Chronic Pancreatitis II: Collaborative Care

The management of chronic pancreatitis is multifaceted, involving a comprehensive approach that includes thorough assessment, diagnostic testing, and a variety of management strategies.
Assessment:
Chronic Obstructive Pulmonary Disease-III: Symptoms and Complications.01:25

Chronic Obstructive Pulmonary Disease-III: Symptoms and Complications.

Understanding the variety of primary symptoms and systemic complications that characterize chronic obstructive pulmonary disease (COPD) is crucial for healthcare professionals.
Symptoms of COPD can be classified as primary or systemic. Primary symptoms relate to reduced airflow, while systemic or extrapulmonary symptoms relate to COPD's broader impact on the body.
Primary Symptoms of COPD:
Methods of Documentation VI: Case Management Model01:15

Methods of Documentation VI: Case Management Model

The case management model is a multidisciplinary approach that involves healthcare professionals from diverse disciplines, such as physicians, nurses, therapists, social workers, and pharmacists, working collaboratively to address the various needs of patients. Each healthcare professional brings unique expertise and perspectives, contributing to a more comprehensive understanding of the patient's condition and tailoring treatment plans accordingly.
For example, a patient with a chronic illness...
Chronic Kidney Disease IV: Nursing Management01:18

Chronic Kidney Disease IV: Nursing Management

Nursing management is essential for preventing complications, maintaining stability, and improving patients' quality of life in chronic kidney disease (CKD). By using a structured approach, nurses help slow CKD progression and support effective patient care​.1. Comprehensive patient assessmentEffective management begins with nurses reviewing the patient’s medical history, and identifying key risk factors like diabetes, hypertension, and nephrotoxic drug use. Nurses assess signs of fluid...
Chronic Obstructive Pulmonary Disease-V: Nursing Management01:30

Chronic Obstructive Pulmonary Disease-V: Nursing Management

Nursing management of Chronic Obstructive Pulmonary Disease (COPD) is crucial for providing thorough care and support to patients. Nurses play an integral role in this process through detailed assessment, careful planning, targeted interventions, and ongoing evaluation. Here's an overview of the critical steps in nursing management for COPD.
Assessment

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Updated: May 23, 2026

E-Patient Counseling Trial (E-PACO): Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy
06:28

E-Patient Counseling Trial (E-PACO): Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy

Published on: August 1, 2019

Chronic illness and patient satisfaction.

Caroline S Carlin1, Jon B Christianson, Patricia Keenan

  • 1Medica Research Institute, Minneapolis, MN 55440, USA. caroline.carlin@medica.com

Health Services Research
|April 21, 2012
PubMed
Summary
This summary is machine-generated.

Patient satisfaction increases with more chronic illnesses. Better patient-provider interaction and self-management support improve satisfaction for all patients, especially those with higher illness burden.

Related Experiment Videos

Last Updated: May 23, 2026

E-Patient Counseling Trial (E-PACO): Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy
06:28

E-Patient Counseling Trial (E-PACO): Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy

Published on: August 1, 2019

Area of Science:

  • Health Services Research
  • Patient Experience
  • Healthcare Management

Background:

  • Patient satisfaction is a key metric in healthcare quality.
  • Understanding factors influencing satisfaction across diverse patient populations is crucial.
  • Illness complexity may alter the impact of patient characteristics and experiences on satisfaction.

Purpose of the Study:

  • To investigate how patient characteristics and healthcare experiences influence overall satisfaction.
  • To determine if these relationships vary based on illness complexity, specifically the number of chronic illnesses.
  • To identify actionable strategies for improving patient satisfaction.

Main Methods:

  • A telephone survey was conducted in 14 U.S. geographical areas.
  • Structural equation modeling analyzed relationships among patient characteristics, healthcare experiences, and satisfaction.
  • The study included adults with one or more chronic illnesses.

Main Results:

  • Patients with a higher number of chronic illnesses reported greater overall satisfaction.
  • Improved patient-provider interaction and self-management support positively impacted satisfaction across all illness levels.
  • The positive effect of self-management support increased with illness burden.

Conclusions:

  • Healthcare providers can enhance patient satisfaction by considering patient characteristics.
  • Targeted interventions focusing on patient-provider interaction and self-management support can improve satisfaction.
  • Strategies exist to boost patient satisfaction without solely relying on patient selection.