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Updated: May 22, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Standardized patient feedback: making it work across disciplines.

Linda Dayer Berenson¹, Sharon W Goodill, Sarah Wenger

¹Drexel University College of Nursing and Health Professions, Philadelphia, PA 19102, USA. lad56@drexel.edu

Journal of Allied Health

|May 1, 2012

Summary

Standardized patients (SPs) provide valuable clinical simulation feedback. Training SPs on effective feedback delivery, including non-verbal communication, enhances student learning in health professions education.

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Area of Science:

Health Professions Education
Medical Simulation
Communication in Healthcare

Background:

Effective feedback is crucial for student learning in health professions.
Standardized patients (SPs) offer a unique perspective for feedback in clinical simulations.
Non-verbal communication plays a significant role in feedback delivery.

Purpose of the Study:

To explore the theory and research on feedback delivery by SPs.
To identify essential feedback components students require from SPs.
To develop and evaluate a training workshop for SPs on effective feedback.

Main Methods:

Literature review on feedback theory and non-verbal communication.
Collaborative development of a training workshop for SPs.
Description of workshop content and outcomes.

Main Results:

The workshop aimed to standardize SP feedback delivery.
Emphasis was placed on utilizing non-verbal communication for effective feedback.
The study outlines the process and results of the SP training.

Conclusions:

Training SPs in feedback delivery, particularly non-verbal cues, can improve educational outcomes.
A consistent approach to SP feedback is achievable through targeted training.
This initiative enhances the quality of feedback in clinical simulations.