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Supervisor-subordinate communication relationships, role ambiguity, autonomy and affective commitment for nurses.

Yvonne Brunetto¹, Rod Farr-Wharton, Kate Shacklock

¹School of Commerce and Management, Southern Cross University, Tweed Heads, NSW, Australia.

Contemporary Nurse

|May 4, 2012

Summary

Improving supervisor-nurse communication and reducing role ambiguity can enhance nurses' perceived autonomy and affective commitment. This is crucial for addressing nurse retention challenges in healthcare settings.

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Area of Science:

Nursing Management
Organizational Behavior
Healthcare Administration

Background:

Effective supervisor-subordinate communication is vital for job satisfaction and organizational commitment.
Role ambiguity and perceived autonomy significantly influence employee engagement and retention.
Nurse retention is a critical challenge in many healthcare systems globally.

Purpose of the Study:

To examine the impact of supervisor-subordinate communication on nurses' role ambiguity, autonomy, and affective commitment.
To identify factors influencing nurses' organizational commitment and intention to remain in their roles.
To provide insights for improving management practices to enhance nurse retention.

Main Methods:

A quantitative survey design was employed.
Data were collected from 900 nurses in private sector hospitals in Australia.
Statistical analysis was used to determine the relationships between variables.

Main Results:

Supervisor-nurse communication, role ambiguity, and perceived autonomy collectively influenced nurses' affective commitment.
Nurses reported dissatisfaction with communication, experienced role ambiguity, low autonomy, and moderate commitment.
Improved communication and reduced ambiguity were linked to higher autonomy and commitment.

Conclusions:

Current management practices may not be optimal for retaining nurses, particularly in light of global shortages.
Enhancing communication and clarifying roles can improve nurse autonomy and commitment.
Findings offer strategies for nurse retention by focusing on leadership and communication.