Newborn screening for metabolic disorders: parental perceptions of the initial communication of results

Mara Buchbinder1, Stefan Timmermans

  • 1Department of Social Medicine, University of North Carolina at Chapel Hill, Chapel Hill, NC 27599-7240, USA. mara_buchbinder@med.unc.edu

Insights

Parents experienced distress from positive newborn screening (NBS) results. Healthcare providers can improve communication strategies to better support families receiving critical NBS information.

Area of Science:

  • Pediatrics
  • Genetics
  • Healthcare Communication

Background:

  • Positive newborn screening (NBS) results can cause significant parental distress.
  • Limited understanding exists regarding how parents receive NBS results and the information provided.
  • Effective communication is crucial for managing parental anxiety following NBS referrals.

Purpose of the Study:

  • To explore parents' perceptions of the initial communication of positive NBS results.
  • To identify key themes in how healthcare providers deliver NBS news and support families.
  • To inform improvements in NBS communication protocols.

Main Methods:

  • Qualitative, exploratory study involving parents of 75 infants referred to a metabolic clinic.
  • Data collected through audiotaped clinical encounters and open-ended interviews.
  • Thematic coding of transcripts to analyze parental experiences and perceptions.

Main Results:

  • Parental responses clustered into three main themes: sources of news delivery, information provision, and mitigation strategies.
  • Findings highlight the communicative resources available to healthcare providers.
  • Communication methods varied, impacting parental understanding and emotional response.

Conclusions:

  • Healthcare providers possess resources to mitigate the distress associated with positive NBS results.
  • Interventions can be developed to optimize the communication of NBS results.
  • Recommendations are provided for enhancing communication processes and future research in NBS.