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Video-mediated communication to support distant family connectedness
Ryoko Furukawa1, Martha Driessnack
1Department of Nursing, School of Health Sciences, Faculty of Medicine, Kyoto University, Kyoto, Japan. rfurukawa@hs.med.kyoto-u.ac.jp
Video-mediated communication (VMC) helps geographically distant families stay connected. This technology enhances virtual copresence, improving family functioning and connection despite physical separation.
Area of Science:
- Human-Computer Interaction
- Family Studies
- Communication Technology
Background:
- Maintaining connections with geographically distant family members presents challenges.
- Advances in Computer-Human Interaction (CHI) systems offer new communication solutions.
- Video-mediated communication (VMC) emerges as a tool to bridge geographical divides.
Purpose of the Study:
- To explore current patterns of VMC use among geographically separated families.
- To understand user experiences with VMC in maintaining family connections.
- To assess the impact of VMC on family functioning.
Main Methods:
- An online survey was administered to 341 participants (ages 18-70+).
- Participants self-identified as VMC users connecting with distant family.
- Family APGAR tool was used to assess family functioning.
Main Results:
- 96% of participants reported VMC as their primary communication method.
- 60% of users engaged in VMC at least weekly.
- The addition of visual cues was the most cited benefit of VMC over other methods.
- A significant correlation was found between positive VMC experiences and Family APGAR scores.
Conclusions:
- VMC is widely accepted and frequently used by geographically distant families.
- VMC contributes positively to family functioning and connection.
- Visual cues in VMC are crucial for enhancing virtual copresence and maintaining relationships.
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