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A survey on electronic communication in pediatric clinics
1mooney.kiddoc@gmail.com
Summary
Parents and healthcare providers show high approval for using Short Message Service (SMS) or text messaging in pediatric care. This technology is seen as beneficial for various clinical uses across different age groups.
Area of Science:
- Pediatric healthcare technology adoption
- Digital health communication in medicine
Background:
- Short Message Service (SMS) or text messaging is increasingly utilized across various sectors, including healthcare.
- Transitioning adult healthcare tools to pediatric settings requires careful evaluation to mitigate potential risks.
Purpose of the Study:
- To assess the acceptance of SMS for pediatric patient care among parents and healthcare providers.
- To identify potential applications and concerns regarding SMS use in pediatric settings.
Main Methods:
- A prospective, paper-based survey was administered to parents of pediatric patients at a large, urban medical center.
- An online survey was used to gather opinions from healthcare providers across all levels within the same pediatric clinics.
Main Results:
- Healthcare practitioners indicated strong approval for SMS, particularly for appointment reminders.
- Parental acceptance was high, with a preference for visibility into their children's responses, though approval remained positive even without this feature.
Conclusions:
- Both parents and healthcare providers in urban pediatric clinics demonstrated significant approval for SMS utilization.
- SMS technology is deemed suitable for a wide array of clinical applications and patient age ranges in pediatric care.
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