Search research articles

ABOUT JoVE

Overview Leadership Blog JoVE Help Center

AUTHORS

Publishing Process Editorial Board Scope & Policies Peer Review FAQ Submit

LIBRARIANS

Testimonials Subscriptions Access Resources Library Advisory Board FAQ

RESEARCH

JoVE Journal Methods Collections JoVE Encyclopedia of Experiments Archive

EDUCATION

JoVE Core JoVE Business JoVE Science Education JoVE Lab Manual Faculty Resource Center Faculty Site

Terms & Conditions of Use

Related Concept Videos

Health Information Technology and Healthcare Information System

Health Information Technology and Healthcare Information System

Health Information Technology (HIT)
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:

Issues And Trends In Healthcare Delivery System

Issues And Trends In Healthcare Delivery System

The issues and trends in healthcare delivery are constantly changing. The COVID-19 pandemic is one recent issue that wreaked havoc on healthcare systems, causing a shortage of healthcare workers, high demand for medicines and supplies, and increased medical expenditure due to a lack of insurance. Other issues include rising healthcare costs and care fragmentation.
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...

Introduction To Health Care Delivery System

Introduction To Health Care Delivery System

The healthcare system is constantly changing and complex. Various services are available from different healthcare providers, but gaining access to these services has become challenging for people with limited healthcare insurance. Uninsured people present a challenge to healthcare because they frequently postpone or forego treatment.
The Institute of Medicine (IOM) advocates for a patient-centered, effective, safe, timely, equitable, and effective healthcare system. The National Priorities...

Models of Health Promotion and Illness Prevention I

Models of Health Promotion and Illness Prevention I

A model is a theoretical way to understand a concept or an idea. Models can overcome barriers to health regardless of diverse economic and cultural backgrounds. In addition, models make the task easier by providing different ways to approach complex issues. There are two major health promotion models: the health belief model and the health promotion model.
The health belief model (HBM) attempts to predict health-related behavior in specific belief patterns. According to the HBM, a person's...

Nursing Clinical Information System

Nursing Clinical Information System

Nursing Clinical Information System (NCIS)
A Nursing Clinical Information System (NCIS) is a specialized type of healthcare information system tailored to meet the unique needs of nursing practice. It incorporates the principles of nursing informatics to streamline information management and improve the quality of care delivery.
Critical attributes of NCIS include:

Concepts of Health and Illness

Concepts of Health and Illness

Health is a condition of the body, mind, and spirit where an individual remains free from illness. Similarly, wellness is an active state, including living a lifestyle that promotes physical, mental, and emotional health. Physical health is critical for the overall well-being and can be affected by lifestyle, activity level, diet, and behavior. The highest attainable standard of health is a fundamental and universal human right. Consider Lisa, a fifteen-year-old born with congenital...

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by

Same author

Have pulmonary function testing rates recovered post-COVID-19 pandemic? A population-based study.

Respiratory medicine·2026

Same author

The Impact of the COVID-19 Pandemic on Homecare Use for Individuals with Physical Disabilities Stratified by Sex, Age, and Mental Health Condition: A Cohort Study Using Administrative Health Data.

Home health care management & practice·2026

Same author

Prescription patterns of inhaler medications from 2017 to 2023: A retrospective study using Ontario administrative healthcare data.

PloS one·2026

Same author

Trends in pulmonary exercise testing utilization after the COVID-19 pandemic in Ontario: A population-cohort study.

PloS one·2026

Same author

CMAJ : Canadian Medical Association journal = journal de l'Association medicale canadienne·2026

Same author

Centralized pooling and federated learning for Canadian patient-level data sharing in multicenter medical AI: A scoping review.

Artificial intelligence in medicine·2026

Search research articles

Related Experiment Video

Updated: May 21, 2026

The Dyspepsia Educational Tool As a Novel Aid in Dyspepsia Management

The Dyspepsia Educational Tool As a Novel Aid in Dyspepsia Management

Published on: June 29, 2019

Understanding end-user support for health information technology: a theoretical framework.

Aviv Shachak¹, Jan Barnsley, Karen Tu

¹Institute of Health Policy, Management and Evaluation, University of Toronto, Canada. aviv.shachak@utoronto.ca

Informatics in Primary Care

|June 13, 2012

Summary

This study introduces a new framework to understand end-user support for health information technology (HIT). The framework helps characterize support, aiding successful HIT implementation and benefit realization.

More Related Videos

Usability Evaluation of Augmented Reality: A Neuro-Information-Systems Study

Usability Evaluation of Augmented Reality: A Neuro-Information-Systems Study

Published on: November 30, 2022

Related Experiment Videos

Last Updated: May 21, 2026

The Dyspepsia Educational Tool As a Novel Aid in Dyspepsia Management

The Dyspepsia Educational Tool As a Novel Aid in Dyspepsia Management

Published on: June 29, 2019

Usability Evaluation of Augmented Reality: A Neuro-Information-Systems Study

Usability Evaluation of Augmented Reality: A Neuro-Information-Systems Study

Published on: November 30, 2022

Area of Science:

Health Informatics
Information Systems Research
Human-Computer Interaction

Background:

End-user support is crucial for successful health information technology (HIT) implementation.
Existing research lacks comprehensive frameworks to characterize HIT support.
Theoretical models are needed to understand and optimize support mechanisms.

Purpose of the Study:

To develop a holistic framework for characterizing end-user support in information systems.
To provide a versatile tool applicable across diverse settings and system types.
To address the research gap in understanding HIT support.

Main Methods:

Conducted a scoping review of relevant literature.
Synthesized findings from medical informatics and information systems research.
Identified key components of end-user support.

Main Results:

Presented a theoretical framework for end-user support.
The framework encompasses support source, location, activities, and personnel characteristics.
Identified distinct facets of end-user support.

Conclusions:

The proposed framework offers a valuable tool for describing and characterizing end-user support for HIT.
It can guide decision-makers and implementation leaders in planning HIT support strategies.
Facilitates a more systematic approach to understanding and improving HIT support.