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On what bases do patients choose their therapists?
L B Alexander1, J P Barber, L Luborsky
1Graduate School of Social Work, Bryn Mawr College, Bryn Mawr, Pennsylvania, and the Department of Psychiatry, University of Pennsylvania School of Medicine, Philadelphia.
Patients selected therapists based on perceived helpfulness and likability, not demographics. Most patients (75%) chose the second therapist they met, highlighting the importance of the therapeutic relationship in treatment choice.
Area of Science:
- Psychology
- Clinical Psychology
- Therapeutic Alliance
Background:
- Patient choice in therapy is increasingly recognized.
- Understanding patient decision-making in therapist selection is crucial for effective treatment.
- Previous research has explored factors influencing therapist choice, with mixed findings.
Purpose of the Study:
- To investigate the factors influencing patient choice between two therapists.
- To determine if demographic similarity or pretreatment expectations impact therapist selection.
- To explore patient satisfaction with the choice process and their stated reasons for selection.
Main Methods:
- Forty-four outpatients participated in two sessions with two different therapists.
- Patients then chose one therapist for ongoing treatment.
- Data collected on patient preferences, perceived helpfulness, likability, demographic similarity, and pretreatment expectations.
Main Results:
- Patients selected therapists they perceived as more helpful and liked better.
- Demographic similarity and pretreatment expectations did not significantly influence therapist choice.
- A substantial majority (75%) of patients selected the second therapist they encountered.
- Patients reported satisfaction with the choice opportunity and provided specific reasons for their decisions.
Conclusions:
- Therapist helpfulness and likability are primary drivers of patient choice.
- The order of therapist exposure may influence patient selection, with a tendency to choose the second therapist.
- The findings underscore the significance of the therapeutic relationship and patient experience in treatment decisions.
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