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Development of the Maturity Matrix Dentistry (MMD): a primary care dental team development tool
E Barnes1, E P Howells, K Marshall
1Cardiff Unit for Research and Evaluation in Medical and Dental Education, School of Social Sciences, Cardiff University, UK.
British Dental Journal
|June 23, 2012
Summary
The Maturity Matrix Dentistry (MMD) is a new team development tool for dental practices. It showed high satisfaction and self-reported improvements, encouraging its future use in dental practice development.
Area of Science:
- Dental Practice Management
- Healthcare Team Development
- Quality Improvement Tools
Background:
- The Maturity Matrix is a validated tool for medical primary care team development.
- General dental practices require tailored tools for self-evaluation and practice enhancement.
- Adapting existing healthcare tools can facilitate efficient development in new sectors.
Purpose of the Study:
- To adapt the existing Maturity Matrix tool for use in general dental practices.
- To create the Maturity Matrix Dentistry (MMD) as a specific team development instrument for dentistry.
- To evaluate the MMD's utility and impact on dental practice improvement.
Main Methods:
- A multi-organizational dental working group adapted the tool.
- The MMD was refined based on feedback from individual questionnaires.
- The tool underwent two pilot phases with 67 dental practices (563 participants).
Main Results:
- The MMD was perceived as a valuable tool across all dental job roles.
- Participant feedback led to refinements in terminology and dimension order.
- 97% intended to use the MMD for practice improvement, and 77% for audits.
- Post-pilot, 78% reported improvements, and 83% initiated or completed audits.
Conclusions:
- Dental teams reported high satisfaction with the MMD process.
- Self-reported improvements against MMD dimensions suggest its effectiveness.
- The MMD shows promise as a tool for enhancing dental practice quality and team development.
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