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Related Concept Videos

SBAR I: Understanding the Concept01:29

SBAR I: Understanding the Concept

Effective communication among healthcare professionals during hand-off reporting is essential to delivering safe and continuous patient care. Common professional interactions include reports to healthcare team members, hand-off, and transfer reports. Nurses routinely report information to other healthcare team members and also urgently contact healthcare providers to report changes in patient status.
Standardized methods of communication have been developed to ensure that information is...
SBAR II: Application of SBAR01:14

SBAR II: Application of SBAR

SBAR is an effective communication tool used by healthcare professionals to communicate patient information accurately. SBAR stands for Situation, Background, Assessment, and Recommendation. For a better understanding, an example is given below.
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...
Integrated Healthcare System01:20

Integrated Healthcare System

An integrated healthcare system (IHS) is a set of organizations that provides for or arranges to provide coordinated and continuous service to a defined population. The IHS takes responsibility for that particular population's health status and outcome, both clinically and fiscally. An integrated healthcare system is a well-organized, well-coordinated, and collaborative network. The integrated delivery system is a network that connects different healthcare providers to deliver organized,...
Health Information Technology and Healthcare Information System01:30

Health Information Technology and Healthcare Information System

Health Information Technology (HIT)
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
Secondary Healthcare System01:11

Secondary Healthcare System

Secondary healthcare is offered by a specialist, generally in hospitals or clinics for patients referred by primary healthcare providers. It occurs when a person has an illness or injury that requires specific medical care. Secondary care is often referred to as acute care. Secondary care can range from uncomplicated care to repair a minor laceration or treat a strep throat infection to more complicated emergent care, such as treating a head injury sustained in an automobile accident. Whatever...
Methods Of Healthcare Delivery System01:26

Methods Of Healthcare Delivery System

At the different levels of the healthcare system, we see varying methods of healthcare used. These methods include managed care systems, case management, and primary healthcare.
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is limited...

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Related Experiment Video

Updated: May 21, 2026

Workflow and Framework for Collecting and Implementing Point-of-Care Ultrasound Data in the Management of Heart Failure Patients
03:47

Workflow and Framework for Collecting and Implementing Point-of-Care Ultrasound Data in the Management of Heart Failure Patients

Published on: July 12, 2024

Implementing SBAR across a large multihospital health system.

Jan Compton1, Karen Copeland, Sonya Flanders

  • 1Baylor Health Care System, Dallas, USA.

Joint Commission Journal on Quality and Patient Safety
|June 29, 2012
PubMed
Summary

Structured communication techniques like SBAR improve healthcare communication. While nurses widely adopted SBAR, inconsistent use and lack of physician training present challenges for patient safety.

Related Experiment Videos

Last Updated: May 21, 2026

Workflow and Framework for Collecting and Implementing Point-of-Care Ultrasound Data in the Management of Heart Failure Patients
03:47

Workflow and Framework for Collecting and Implementing Point-of-Care Ultrasound Data in the Management of Heart Failure Patients

Published on: July 12, 2024

Area of Science:

  • Healthcare communication strategies
  • Patient safety initiatives
  • Clinical communication protocols

Background:

  • Communication failures among healthcare professionals can compromise patient safety during critical events.
  • The Situation, Background, Assessment, and Recommendation (SBAR) technique, adapted from aviation and military, provides a structured approach to clear communication.
  • This study assessed nurses' utilization of SBAR and physicians' perceptions of communication quality following its implementation across a healthcare system.

Purpose of the Study:

  • To evaluate the effectiveness of the Situation, Background, Assessment, and Recommendation (SBAR) communication tool in a healthcare setting.
  • To assess nurses' adoption and proficiency with SBAR.
  • To gauge physician satisfaction with communication quality post-SBAR implementation.

Main Methods:

  • A 13-hospital healthcare system implemented a campaign to introduce and train staff on SBAR techniques.
  • Nurse surveys were conducted to assess education, usage, and proficiency with SBAR.
  • Physician surveys and audits were performed to evaluate the quality of communication received.

Main Results:

  • A high percentage of nurses (97.4%) received SBAR education, with 58.3% actively using it for critical communication.
  • Over 72% of assessed nurses demonstrated good to high proficiency in SBAR.
  • Physicians reported adequate communication for clinical decisions in 78.1% of cases, with most inadequate reports not being in SBAR format.

Conclusions:

  • SBAR is generally well-understood by healthcare staff.
  • Challenges include inconsistent implementation across facilities and insufficient physician education on SBAR.
  • Future research should focus on refresher training, formal physician education, competency validation, and the impact of SBAR on patient outcomes.