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Related Experiment Video

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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

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Published on: February 16, 2011

Implementing video conferencing in mental health practice.

E DE Weger1, D Macinnes, J Enser

  • 1Canterbury Christ Church University, Kent, UK.

Journal of Psychiatric and Mental Health Nursing
|July 6, 2012
PubMed
Summary

Video conferencing (VC) is supported for mental health services, but successful implementation hinges on cultural adaptation, not just technology. Key factors include staff training, clear policies, and user consultation for effective integration.

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Area of Science:

  • Mental Health Technology
  • Telehealth Applications
  • Clinical Psychology

Background:

  • Video conferencing (VC) is increasingly explored in mental healthcare delivery.
  • Implementation challenges and best practices require systematic review.
  • Evidence-based guidelines are needed for effective VC integration.

Purpose of the Study:

  • To review the evidence base for video conferencing (VC) in mental health.
  • To identify key implementation issues, policies, and technical requirements.
  • To provide guidance on VC etiquette and successful adoption.

Main Methods:

  • A comprehensive literature review of VC in the mental health sector.
  • Analysis of authors' practical experience in VC implementation.
  • Thematic analysis of identified literature and implementation factors.

Main Results:

  • Six key themes emerged: applications, assessments, treatment, training, practitioner anxiety, and administrative processes.
  • The evidence supports the use of VC in mental health services.
  • Successful implementation depends more on cultural change and staff adaptation than technology itself.

Conclusions:

  • VC is a viable tool for enhancing mental health service delivery.
  • Guidelines should emphasize staff/user consultation, training, clear policies, and etiquette.
  • Addressing cultural shifts among staff is crucial for successful VC adoption in mental healthcare.