Factors predicting doctors' reporting of performance change in response to multisource feedback
Karlijn Overeem1, Hub C Wollersheimh, Onyebuchi A Arah
1IQ healthcare, Radboud University Nijmegen Medical Centre, Nijmegen, The Netherlands. karlijnovereem@hotmail.com
BMC Medical Education
|July 12, 2012
Summary
Multi-source feedback (MSF) can improve physician practice. High-quality mentoring and constructive colleague feedback are key motivators for doctors to change their professional performance based on MSF.
Area of Science:
- Medical Education
- Professional Development
- Healthcare Quality Improvement
Background:
- Multi-source feedback (MSF) provides physicians performance insights from peers, coworkers, and patients.
- Current literature indicates limited benefit from MSF for a significant portion of doctors.
- Factors influencing MSF effectiveness for practice change require further investigation.
Purpose of the Study:
- To identify factors that enhance the utilization of multi-source feedback for practice change among medical specialists.
- To quantitatively assess the relationship between personal characteristics, assessment experiences, and reported practice changes.
Main Methods:
- Observational study conducted in 26 Dutch non-academic hospitals involving 458 specialists.
- Data collected via evaluation forms from specialists who completed an MSF procedure.
- Multivariate regression analysis used to determine predictors of self-reported practice change.
Main Results:
- 55% of the 238 participating specialists reported practice changes following MSF.
- Perceived quality of mentoring significantly influenced reported change (beta = 0.527, p < 0.05).
- Negative feedback scores from colleagues also positively correlated with reported change (beta = -0.157, p < 0.05).
Conclusions:
- The perceived quality of mentoring and colleague feedback are primary drivers of practice change following MSF.
- Investing in mentor quality can enhance the effectiveness of MSF for professional development.
- These findings offer strategies to improve physician performance through feedback mechanisms.
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