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Related Experiment Video

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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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Published on: February 16, 2011

Developing capable quality improvement leaders.

Geraldine M Kaminski1, Maria T Britto, Pamela J Schoettker

  • 1Quality Improvement Systems, James M Anderson Center for Health Systems Excellence, Cincinnati Children's Hospital Medical Center, 3333 Burnet Avenue, Cincinnati, OH 45229-3039, USA. gerry.kaminski@cchmc.org

BMJ Quality & Safety
|July 14, 2012
PubMed
Summary
This summary is machine-generated.

Cincinnati Children's Hospital developed the Intermediate Improvement Science Series (I2S2) training to cultivate leaders in healthcare improvement. The program successfully equipped participants to lead projects, fostering an improvement-focused culture and enhancing patient care outcomes.

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Published on: February 19, 2021

Area of Science:

  • Healthcare Management
  • Quality Improvement Science
  • Organizational Leadership Development

Background:

  • Cincinnati Children's Hospital Medical Center initiated the Intermediate Improvement Science Series (I2S2) training.
  • The course aimed to develop leaders capable of driving improvement initiatives and achieving measurable results.

Purpose of the Study:

  • To train organizational leaders in improvement science methodologies.
  • To foster a culture of continuous improvement within a healthcare setting.
  • To enhance participants' ability to lead and implement successful improvement projects.

Main Methods:

  • A 6-month multidisciplinary training program with 12 in-class days.
  • Instructional methods included lectures, case studies, interactive exercises, and assigned readings.
  • Participants applied learning through a capstone project demonstrating measurable process or outcome improvements, with ongoing coaching and feedback.

Main Results:

  • 279 participants completed the I2S2 course across 11 classes since 2006.
  • High participant satisfaction and perceived value were consistently reported.
  • Significant pre- to post-course knowledge gains in quality improvement topics were observed.
  • Approximately 85% of projects showed measurable improvement, with 72% integrated into daily operations or continued improvement efforts.
  • 88% of graduates remained involved in quality improvement, many leading new projects, and nearly half presented findings professionally.

Conclusions:

  • The I2S2 course effectively develops leaders in improvement science.
  • The program accelerates the cultural shift towards an improvement-focused academic medical center.
  • It builds cross-silo relationships by equipping leaders to view the organization as an interconnected system for health improvement.