Burnout among workers in a pediatric health care system

Linda M Jacobs1, Muhammad K Nawaz, Joyce L Hood

  • 1Occupational Health Services, Cook Children's Health Care System, Fort Worth, TX 76104, USA. linda.jacobs@cookchildrens.org

Insights

Pediatric health care workers reported lower burnout than other human service professionals. However, work-related burnout scores were higher, indicating unique workplace stressors in pediatric settings.

Area of Science:

  • Occupational Health
  • Psychology
  • Pediatrics

Background:

  • Healthcare worker burnout is a significant organizational risk, impacting patient care and staff retention.
  • Pediatric healthcare settings present unique stressors, including parental anxiety, child welfare concerns, and workplace violence.
  • Understanding burnout specific to pediatric healthcare is crucial for targeted interventions.

Purpose of the Study:

  • To quantify burnout levels among healthcare workers in a regional pediatric health system.
  • To compare burnout in pediatric healthcare with previously published data on human service workers.
  • To identify specific burnout dimensions prevalent in pediatric healthcare.

Main Methods:

  • Utilized the Maslach Burnout Inventory-Human Services Survey (MBI-HSS) and the Copenhagen Burnout Inventory (CBI).
  • Administered surveys to assess burnout across different domains: personal, work-related, and client-related.
  • Compared results against established normative data for human service workers.

Main Results:

  • Pediatric healthcare workers demonstrated significantly lower overall burnout compared to published MBI-HSS scores.
  • Client-related burnout scores (CBI) were also significantly lower in this pediatric cohort.
  • Personal burnout scores (CBI) did not differ significantly from normative data.
  • Work-related burnout scores (CBI) were significantly higher than normative scores.

Conclusions:

  • Pediatric healthcare workers experience less burnout overall than other human service professionals.
  • Despite lower overall burnout, work-related stressors are a significant concern in pediatric healthcare.
  • Findings suggest a need for interventions addressing work-related factors contributing to burnout in pediatric settings.

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