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Published on: August 1, 2019
The digital divide in Internet-based patient education materials.
1University of Michigan, Ann Arbor, MI, USA. gordonsu@med.umich.edu
Summary
Physicians worry patients may be misinformed online. Internet-based patient education materials (IPEMs) in otolaryngology are written too complexly, exceeding recommended reading levels.
Area of Science:
- Health Communication
- Patient Education
- Otolaryngology
Background:
- The internet provides vast health information, empowering patients but raising concerns about misinformation.
- The patient-physician relationship is evolving due to increased patient access to online health data.
Purpose of the Study:
- To assess the readability of Internet-based patient education materials (IPEMs) on otolaryngology websites.
- To highlight the discrepancy between current IPEM readability and recommended levels.
Main Methods:
- Analysis of IPEMs from professional otolaryngology websites.
- Evaluation of reading comprehension levels using established metrics.
Main Results:
- IPEMs on otolaryngology websites are written at an 8th- to 18th-grade reading level.
- Readability levels have remained largely unchanged over the past three years.
- These levels significantly exceed the recommended fourth- to sixth-grade reading level.
Conclusions:
- Current otolaryngology IPEMs are not accessible to a broad patient audience.
- Improving IPEM readability is crucial for effective patient education and mitigating misinformation.
- Strategies and challenges for enhancing IPEM readability require further consideration.
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