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Workplace bullying, emotions, and outcomes
1BI Norwegian Business School, Oslo, Norway. Lars.Glaso@bi.no
Workplace bullying impacts job satisfaction and commitment. Emotions act as a key mediator, influencing these occupational outcomes and highlighting the role of emotional experiences in the workplace.
Area of Science:
- Organizational Psychology
- Occupational Health Psychology
Background:
- Workplace bullying is a significant issue affecting employee well-being.
- Understanding the mechanisms linking bullying to job outcomes is crucial.
Purpose of the Study:
- To investigate emotional experiences as mediators between workplace bullying and key occupational outcomes.
- To examine the influence of bullying on job satisfaction, organizational commitment, and intention to leave.
Main Methods:
- Survey methodology with a large sample size (N=5,520).
- Analysis based on Affective Events Theory (AET).
Main Results:
- Emotions were found to partially mediate the relationship between workplace bullying and occupational outcomes.
- Bullying exposure significantly relates to emotional experiences, which in turn affect job satisfaction, commitment, and turnover intentions.
Conclusions:
- Emotional experiences are central to understanding the impact of workplace bullying.
- Interventions addressing emotional responses may mitigate negative effects of bullying on employees.
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