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Published on: May 31, 2021
Gerontological social workers' perceived efficacy for influencing client outcomes
Robin Bonifas1, Denise Gammonley, Kelsey Simons
1School of Social Work, Arizona State University, Phoenix, AZ, USA. robin.bonifas@asu.edu
Abstract:
Using a sample of practitioners (n = 269) from the 2004 National Study of Licensed Social Workers, this article employs a quality assurance structure-process-outcome model to examine factors at the practitioner, workplace, and service delivery levels that influence the perceived efficacy of licensed gerontological social workers to affect client outcomes in the context of a highly challenging health care environment. A regression model accounted for 33.9% of the variance (adjusted R (2) = .291) in perceived efficacy with 3 aspects of service delivery satisfaction having significant effects: ability to address complex/chronic care, to influence the design of services, and to help clients navigate the system.
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