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Gerontological social workers' perceived efficacy for influencing client outcomes
Robin Bonifas1, Denise Gammonley, Kelsey Simons
1School of Social Work, Arizona State University, Phoenix, AZ, USA. robin.bonifas@asu.edu
Journal of Gerontological Social Work
|August 3, 2012
Summary
Licensed gerontological social workers
Area of Science:
- Gerontology
- Social Work
- Healthcare Quality Assurance
Background:
- The healthcare environment presents significant challenges for social workers.
- Understanding factors influencing social worker efficacy is crucial for improving client outcomes.
Purpose of the Study:
- To examine practitioner, workplace, and service delivery factors influencing the perceived efficacy of licensed gerontological social workers.
- To identify key aspects of service delivery that impact social workers' ability to affect client outcomes.
Main Methods:
- Utilized a quality assurance structure-process-outcome model.
- Analyzed data from a sample of 269 licensed social workers from the 2004 National Study of Licensed Social Workers.
- Employed regression analysis to determine factors influencing perceived efficacy.
Main Results:
- A regression model explained 33.9% of the variance in perceived efficacy.
- Three aspects of service delivery satisfaction significantly influenced perceived efficacy: addressing complex/chronic care, influencing service design, and aiding client navigation.
- Practitioner and workplace factors did not show significant effects in this model.
Conclusions:
- Service delivery aspects, particularly client navigation and care complexity management, are key to gerontological social worker efficacy.
- Enhancing social workers' ability to influence service design and navigate complex systems can improve their perceived effectiveness in healthcare settings.
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