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Psychiatric hospitalisations evaluated by patients.
J Tybjerg1, S Boller, K Valbak
1Institute of Psychiatric Demography, Department C, Psychiatric Hospital in Aarhus, Denmark.
The International Journal of Social Psychiatry
|January 1, 1990
Summary
Patient satisfaction with psychiatric treatment systems is high, contrasting with public perception. Increased contact between relatives and ward staff correlates positively with patient satisfaction during hospital stays.
Area of Science:
- Psychiatry
- Healthcare Management
- Patient Experience
Background:
- Consumer satisfaction evaluations are crucial for assessing psychiatric treatment effectiveness.
- In the USA, patient evaluations have guided the shift from large psychiatric hospitals to community-based care.
- This study examines patient satisfaction within a large psychiatric hospital setting.
Purpose of the Study:
- To evaluate patient satisfaction with psychiatric treatment.
- To investigate the relationship between patient satisfaction and relatives' contact with staff.
- To provide evidence for future adjustments in psychiatric care systems.
Main Methods:
- The study was conducted in a large psychiatric hospital.
- Patient satisfaction was assessed.
- Correlation analysis was performed between patient assessment of hospitalization and relatives' staff contact.
Main Results:
- Patients reported high satisfaction with the psychiatric treatment system.
- A significant positive correlation was found between positive hospitalization assessments and relatives' contact with ward staff.
- Patient satisfaction contrasts sharply with general societal attitudes towards psychiatric services.
Conclusions:
- Patient satisfaction with psychiatric treatment is high, despite public skepticism.
- Maintaining and enhancing contact between relatives and healthcare staff is vital for positive patient experiences.
- Consumer evaluations are essential for informing and improving psychiatric service systems.