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Triangulating data to improve care: case study
1Heart of England NHS Foundation Trust. jackie.edwards@heartofengland.nhs.uk
Nursing Management (Harrow, London, England : 1994)
|August 11, 2012
Summary
Implementing neonatal nursing indicators for record-keeping and core activities initially faltered. An action-planning approach empowered staff, leading to rapid improvements in neonatal care quality and outcomes.
Area of Science:
- Nursing Quality Improvement
- Neonatal Care Standards
- Healthcare Management
Background:
- Initial implementation of neonatal nursing indicators for record-keeping and core activities did not yield desired results.
- Challenges in achieving consistent standards in neonatal nursing practice were identified.
Purpose of the Study:
- To evaluate the effectiveness of an action-planning approach in improving neonatal nursing care.
- To identify strategies for sustaining and advancing quality improvements in neonatal nursing.
Main Methods:
- Adoption of an action-planning approach, a cyclical problem-identification and resolution process.
- Fostering staff 'ownership' of the quality improvement process.
Main Results:
- The action-planning approach led to rapid progress in addressing identified issues.
- Staff engagement and ownership were key factors in the successful implementation.
Conclusions:
- An action-planning approach can effectively drive improvements in neonatal nursing care.
- Sustaining and continuing these improvements requires ongoing commitment and strategic planning.
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