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Related Experiment Video

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Involving Individuals with Developmental Language Disorder and Their Parents/Carers in Research Priority Setting
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Published on: June 6, 2020

Negotiating exceptions to clients' problem discourse in consultative dialogue.

Tom Strong1, Nathan R Pyle

  • 1Division of Applied Psychology, Faculty of Education, University of Calgary, Alberta, Canada. strongt@ucalgary.ca

Psychology and Psychotherapy
|August 21, 2012
PubMed
Summary
This summary is machine-generated.

Consultants skillfully navigated client conversations about exceptions, revealing specific conversational practices. Understanding these nuances is key for effective therapeutic dialogue and client engagement in lifestyle consultations.

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Area of Science:

  • Psychology
  • Communication Studies

Background:

  • Lifestyle consultations are crucial for behavior change.
  • Understanding consultant-client interaction dynamics is essential for therapeutic success.

Purpose of the Study:

  • To qualitatively examine how consultants negotiate exceptions in client problem or aspiration discourse during lifestyle consultations.
  • To identify conversational practices used to initiate and conclude exception discussions.

Main Methods:

  • A qualitative study involving 12 clients and 6 trained consultants on a university campus.
  • 18 videotaped passages of exception discussions were analyzed using discourse and conversation analysis.

Main Results:

  • Ten general features of exception discussions were identified.
  • Conversational analysis revealed the 'messiness' in introducing and negotiating exceptions as a novel discourse.

Conclusions:

  • Findings offer insights into therapists' use of exception questions and discussions.
  • Highlights specific conversational practices and sensitivities for engaging clients in exception discussions.