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Updated: May 19, 2026

Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits

Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits

Published on: September 27, 2019

Job satisfaction and its influential factors.

Mohammad Amiri¹, Ahmad Khosravi, Abbas Ali Mokhtari

¹Health Services Management, Shahroud University of Medical Science, Shahroud, Iran.

Journal of Research in Health Sciences

|August 23, 2012

Summary

Staff job satisfaction at Shahroud University of Medical Sciences (SUMS) was assessed. Key factors influencing satisfaction were identified, with recommendations for improvement focusing on management, promotion, and work environment.

Related Experiment Videos

Last Updated: May 19, 2026

Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits

Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits

Published on: September 27, 2019

Area of Science:

Medical Education
Healthcare Management
Organizational Psychology

Background:

Assessing job satisfaction is crucial for healthcare institutions.
Understanding factors influencing staff morale is key to retention and performance.
Shahroud University of Medical Sciences (SUMS) in Iran initiated a study to evaluate employee job satisfaction.

Purpose of the Study:

To determine the level of job satisfaction among staff at Shahroud University of Medical Sciences (SUMS).
To identify factors influencing job satisfaction within the university's workforce.

Main Methods:

A descriptive study was conducted in 2008 with 384 participants from SUMS.
A 33-item Likert scale questionnaire assessed general items and job satisfaction facets.
Data were analyzed using SPSS software, employing frequencies, percentages, correlation coefficients, and analysis of variance.

Main Results:

The overall mean job satisfaction score was 13.02 out of 20.
Work, coworkers, supervisor, and promotion were identified as facets with the highest satisfaction means.
Significant relationships were found between overall satisfaction and its facets, and between satisfaction and organizational units, but not with gender, degree, age, job experience, or employment type.

Conclusions:

Improving the promotion process, management training, and meritocracy are recommended.
Fostering cooperative management, a positive atmosphere, and better work conditions can enhance employee satisfaction.
These strategic improvements are expected to increase overall job satisfaction for SUMS employees.