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Published on: February 16, 2011
The role of constructive feedback in patient safety and continuous quality improvement
1School of Nursing and Health Sciences, La Salle University, 1900 Olney Avenue, Philadelphia, PA 19141, USA. Altmiller@Lasalle.edu
Abstract:
Constructive feedback is essential for personal and professional growth. It is an integral part of continuous quality improvement and essential in maintaining patient safety in the clinical environment. The perception of feedback can interfere with professionals giving and receiving feedback, which can have negative consequences on patient outcomes. Delivering and receiving feedback effectively are learned skills that should be introduced early in prelicensure education. Faculty have the opportunity to influence the perception of feedback to be viewed as an opportunity so that students can learn to appreciate its value in maintaining patient safety and high-quality care in clinical practice.
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