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Do quality improvement systems improve health library services? A systematic review
Hannah Gray1, Gary Sutton, Victoria Treadway
1Corporate Nursing Warrington & Halton Hospitals NHS Foundation Trust, Warrington, Cheshire, UK.
Health Information and Libraries Journal
|August 29, 2012
Summary
Health libraries use quality improvement systems, but often fail to translate data into tangible service enhancements. While these systems benefit strategic planning and staff development, their direct impact on users or patients remains unproven.
Area of Science:
- Health sciences
- Library and information science
Background:
- Health libraries operate in a challenging financial and political environment, necessitating accountability.
- Quality improvement systems are recognized as beneficial but their tangible outcomes require validation.
Purpose of the Study:
- To systematically review the measurement of quality in health libraries.
- To identify tools used for quality improvement in health libraries.
- To determine reported outcomes from quality improvement systems.
Main Methods:
- Systematic literature review.
- Analysis of studies on quality improvement systems in health libraries.
Main Results:
- Health libraries implement quality improvement systems but often do not translate data into service improvements.
- Quality improvement systems positively impact strategic planning, service promotion, development, and staff training.
- No direct impact of quality improvement systems on library users or patients was found in the literature.
Conclusions:
- The existing literature on quality improvement systems in health libraries is limited and outdated.
- Further primary research is needed to explore the outcomes of quality improvement systems in health libraries.
- Investigating quality improvement systems in other library sectors could offer valuable insights for health libraries.
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