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Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch

The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...

Patient-centered Care

Patient-centered Care

Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...

Nurses' Legal Responsibilities II

Nurses' Legal Responsibilities II

Establishing a secure, collaborative nurse-patient relationship is crucial for delivering high-quality care. This relationship, founded on trust, respect, and honesty, enhances the patient's comfort and willingness to share vital health information. For example, a nurse who listens actively and without judgment provides clear information about health conditions and treatment options and respects patient decisions, which builds a trusting relationship.
Communication between nurses and patients...

Ethical Standards II

Ethical Standards II

Ethical standards are the backbone of nursing practice, guiding nurses as they interact with patients, families, and colleagues. These standards are crucial for providing safe, empathetic care centered on the patient's needs.
Nurses are entrusted with upholding various ethical principles and standards. Nurses forge solid therapeutic relationships using trust, empathy, autonomy, confidentiality, and professional competence.
Confidentiality is crucial, embodying respect for individual privacy and...

Ethical Standards I

Ethical Standards I

The American Nurses Association (ANA) created and implemented the first nationally accepted Code of Ethics for Nurses with Interpretive Statements. The Code of Ethics is a living document regularly updated by the ANA and establishes an ethical standard that is non-negotiable for nurses in all roles and settings.
The Code of Ethics provisions outline the nurse's duty to the patient, the healthcare team, the profession, and society. The Code's fundamental principles include advocacy,...

Communication

Communication

Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
Within...

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Updated: May 19, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Patient-patient interaction--caring and sharing.

Regner Birkelund¹, Lene Søndergaard Larsen

¹Department of Nursing Sciences, Aarhus University, Aarhus, Denmark.

Scandinavian Journal of Caring Sciences

|September 5, 2012

Summary

Hospitalized patients find significant value in interacting with fellow patients for care and information. These interactions form a crucial part of their social support system during their stay.

Keywords:

Fellow patients caring patients experiences patients’ interpersonal interaction peer support qualitative study self-care social comparison social support

Related Experiment Videos

Last Updated: May 19, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Area of Science:

Medical Sociology
Patient Experience Research
Qualitative Health Research

Background:

Hospitalization can be isolating, impacting patient well-being.
The role of peer interaction in healthcare settings is often underexplored.
Understanding patient-patient dynamics is key to improving the hospital environment.

Purpose of the Study:

To explore the significance of interpersonal interactions among hospitalized patients.
To understand how patient-patient interactions influence the experience of illness.
To investigate the role of these interactions within an infectious disease ward.

Main Methods:

Qualitative approach utilizing participant observation.
Semi-structured interviews with six female patients (ages 32-81).
Data analyzed using Kvales' three levels of qualitative data analysis.

Main Results:

Two main categories emerged: 'Caring for fellow patients' and 'Sharing illness information'.
Interactions were crucial for care, support, and illness-related information.
Experiences were predominantly positive, offering care and support, but occasionally perceived as a burden.

Conclusions:

Patient-patient interaction functions as both care and self-care.
These interactions are a vital component of the social support system during hospitalization.
Peer support significantly contributes to the patient's overall hospital experience.