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Use of change management theories in gaining acceptance of telemedicine technology
1Provena Health and Resurrection Health Care, now joined as Presence Health, Chicago, Illinois 60016, USA. rebecca.rufo@reshealthcare.org
Abstract:
The success of telemedicine applications within health care begins with the process of implementing planned change. The attitudes of staff and their willingness to embrace new technology can be positively influenced in order to gain acceptance of new ways to perform tasks. Telemedicine applications have been designed to improve operational efficiency and obtain improved outcomes, but system designers and procurers are dependent upon the organization's leadership to effect attitudinal and behavioral changes that are essential for acceptance and usage of new technology.
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