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The security case for patient and family centered care.

Journal of healthcare protection management : publication of the International Association for Hospital Security·2008
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Security's role in PFCC.

Perry Spencer1

  • 1University of Michigan Health System Security and Entrance Services Department, USA.

Journal of Healthcare Protection Management : Publication of the International Association for Hospital Security
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Security is vital for Patient and Family Centered Care (PFCC). By actively engaging in PFCC, security departments can improve their standing within healthcare systems.

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Area of Science:

  • Healthcare Administration
  • Patient Safety
  • Organizational Behavior

Background:

  • Patient and Family Centered Care (PFCC) is a key philosophy in modern healthcare.
  • The role of security in healthcare settings is often underestimated.
  • Integrating security into PFCC requires a strategic approach.

Purpose of the Study:

  • To elucidate the critical function of security within Patient and Family Centered Care (PFCC).
  • To demonstrate how security departments can proactively contribute to PFCC initiatives.
  • To explore methods for enhancing the perception and integration of security within healthcare institutions.

Main Methods:

  • Conceptual analysis and case study description.
  • Review of security protocols in relation to PFCC principles.
  • Discussion of security's role in patient experience and safety.

Main Results:

  • Security is integral to creating a safe and supportive environment essential for PFCC.
  • Active participation in PFCC adoption can positively transform the security department's image.
  • Security's involvement enhances overall patient and family satisfaction.

Conclusions:

  • Security personnel are key stakeholders in delivering effective PFCC.
  • Proactive engagement by security fosters a culture of care and trust.
  • Elevating security's role in PFCC benefits patients, families, and the institution.