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Progress with relationship continuity 2012, a British perspective.

George K Freeman1

  • 1Emeritus Professor of General Practice, Imperial College London.

International Journal of Integrated Care
|September 15, 2012
PubMed
Summary
This summary is machine-generated.

Relationship continuity in healthcare, though controversial, is desired by patients and linked to better satisfaction. Further research is needed to establish causal links and improve patient care through enhanced continuity.

Keywords:
continuitypatient experienceprimary carerelationship continuity

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Area of Science:

  • Healthcare Management
  • Patient-Provider Relationships
  • Health Services Research

Background:

  • Continuity of care is a multifaceted concept in healthcare.
  • Relationship continuity, specifically, is often debated but recognized for its potential impact.
  • Existing evidence suggests a positive association between relationship continuity and patient/staff satisfaction.

Purpose of the Study:

  • To conceptually review continuity in healthcare.
  • To highlight relationship continuity as a particularly controversial aspect.
  • To outline the scope for future studies investigating the causal links of relationship continuity.

Main Methods:

  • This paper presents a conceptual review.
  • It synthesizes existing evidence on relationship continuity.
  • It proposes directions for future causal research.

Main Results:

  • Relationship continuity is identified as the most controversial type of continuity.
  • Patients generally desire more relationship continuity than currently provided.
  • Relationship continuity is associated with improved patient and staff satisfaction.

Conclusions:

  • Despite controversy, the association with better satisfaction warrants efforts to improve relationship continuity.
  • Further research is crucial to understand and confirm the causal mechanisms.
  • Enhancing relationship continuity is a justifiable goal for improving healthcare experiences.