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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Achieving revenue integrity in hospitals and health systems
Marianne Schoen1, Michael Najera
1The Bellevue Hospital, Ohio, USA. mschoen@bellevuehospital.com
Abstract:
The Bellevue Hospital sought to improve its performance in three areas-days in accounts receivable (A/R), denials, and charge capture-to enhance revenue integrity. Results included the following: A 30-percent reduction in days in A/R. A nearly 200 percent increase in bad debt collections. A more than $1.6 million reduction in denials write-offs. An improvement in net revenue of more than $1 million.
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