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Published on: June 12, 2020
A description and evaluation of a challenging behaviour workshop.
Katherine Berry1, Christine Barrowclough, Carla Innes
1School of Psychological Sciences, University of Manchester, Manchester, UK. katherine.berry@manchester.ac.uk
A workshop for psychiatric staff on challenging behaviors was feasible but had no impact on outcomes. Staff reported positive satisfaction with the training, highlighting the need for management support to overcome barriers.
Area of Science:
- Psychiatry
- Mental Health Services
- Staff Training
Background:
- Effective staff-patient relationships are crucial in long-stay inpatient psychiatric settings.
- Understanding patient needs and managing challenging behaviors are essential for staff.
- Improving the therapeutic environment requires skilled and supported staff.
Purpose of the Study:
- To evaluate the feasibility and acceptability of a workshop designed for psychiatric staff.
- To assess the impact of the training on staff-patient relationships, burnout, and ward atmosphere.
- To gauge staff satisfaction with the intervention aimed at managing challenging behaviors.
Main Methods:
- A quasi-experimental design was employed with pre- and post-intervention assessments.
- The workshop was delivered to staff in a low secure psychiatric unit.
- Data collected included outcome measures, attendance rates, and staff satisfaction questionnaires.
Main Results:
- Workshop attendance was moderate (42%), with lower completion rates for follow-up measures (34%).
- The training did not yield statistically significant improvements in assessed outcomes like staff-patient relationships or burnout.
- Despite the lack of outcome effects, staff expressed generally positive satisfaction with the training program.
Conclusions:
- Barriers to training in psychiatric settings can be reduced by fostering positive staff relationships and securing management support.
- Addressing staff's negative expectations is vital for successful training implementation.
- While this specific workshop showed limited impact, staff satisfaction suggests potential for future training initiatives with modifications.
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