Reported medication errors after introducing an electronic medication management system

Bernice Redley1, Mari Botti

  • 1Epworth Deakin Centre for Clinical Nursing Research, Richmond, Vic, Australia. bernice.redley@deakin.edu.au

Journal of Clinical Nursing
|September 25, 2012
PubMed
Abstract

Insights

Introducing electronic medication management systems shifted reported errors from omissions to documentation issues. The study highlights changes in medication error types post-implementation, suggesting a need for enhanced physician support.

Area of Science:

  • Health Informatics
  • Patient Safety
  • Clinical Pharmacy

Background:

  • Computerized medication management systems (CMMS) are recognized for enhancing medication safety.
  • However, CMMS implementation can introduce novel challenges and opportunities for medication errors within healthcare settings.

Purpose of the Study:

  • To investigate the impact of implementing an electronic medication management system (eMMS) on the nature of reported medication errors.
  • To compare medication error profiles between a site using a traditional pen-and-paper system and a site utilizing an eMMS.

Main Methods:

  • A retrospective analysis of 359 incident reports from two hospital sites over a 12-month period.
  • Site A employed a conventional pen-and-paper medication management system.
  • Site B utilized a newly introduced computerized medication management system.

Main Results:

  • The majority of medication errors occurred during nurse administration (71.5%) and prescribing (16.4%).
  • Site A (pen-and-paper) reported omission errors most frequently (33%), while Site B (eMMS) reported wrong documentation errors most frequently (24.2%).
  • Site B demonstrated a higher proportion of prescribing errors and fewer nurse administration errors compared to Site A.

Conclusions:

  • The introduction of an eMMS alters the types of medication errors reported, shifting the pattern from traditional issues like omissions.
  • Findings offer valuable insights into the evolving landscape of medication errors during eMMS implementation.
  • Clinical practice should consider targeted support for physician prescribing within eMMS environments.

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