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Leadership in conflict: part 2.
1Wharton School, University of Pennsylvania, Wynnewood, PA 19096, USA. lexa@wharton.upenn.edu
Journal of the American College of Radiology : JACR
|October 3, 2012
Summary
Strategic conflict management involves fighting for clear goals with a detailed plan for resolution. Approaching conflict as negotiation, even when emotional, is key to effective de-escalation and future preparedness.
Area of Science:
- Conflict Resolution Studies
- Negotiation Theory
- Social Psychology
Background:
- Interpersonal conflicts are common and can escalate without proper management.
- Understanding the dynamics of conflict is crucial for effective resolution.
- Previous research often focuses on conflict prevention rather than strategic engagement.
Purpose of the Study:
- To provide a framework for engaging in conflict constructively.
- To outline strategies for managing disputes effectively.
- To emphasize the importance of planning and negotiation in conflict.
Main Methods:
- Conceptual analysis of conflict as a negotiation process.
- Development of a strategic approach to conflict engagement.
- Emphasis on planning, execution, and post-conflict repair.
Main Results:
- Conflicts should be initiated with a clear objective and a predefined resolution plan.
- Viewing conflict as a complex negotiation aids in maintaining a rational perspective.
- Successful conflict management requires understanding opponent's actions and knowing when to cease engagement.
Conclusions:
- Strategic conflict engagement, characterized by planning and negotiation, is essential for achieving goals.
- Post-conflict repair and preparation for future disputes are vital components of conflict management.
- A cerebral approach, even amidst emotional responses, facilitates effective resolution.
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