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Updated: May 18, 2026

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Published on: November 15, 2013
[Not Available]
Fernando Palacio Lapuente1, Carmen Silvestre Busto, Ana Bustinduy Bascaran
1Comarca Guipúzcoa Ekialde. Centro de Salud Ondarreta. Osakidetza. San Sebastián. Guipúzcoa. España.
Summary
Patients positively view e-medicine, including electronic health records (EHR) and web information, seeing email as a useful tool for specific needs. This technology could enhance patient care and empower individuals with health information access.
Area of Science:
- Health Informatics
- Patient Experience Research
- Digital Health
Context:
- Explores patient perspectives on e-medicine in San Sebastián, Spain.
- Focuses on urban patients with practical internet and email knowledge.
- Considers demographic variables like age, gender, and socio-economic status.
Purpose:
- To ascertain patient opinions on e-medicine, specifically electronic health records (EHR), web-based health information, and email usage.
- To understand patient expectations and attitudes towards digital health tools.
- To identify potential benefits and challenges of integrating e-medicine into healthcare.
Summary:
- Qualitative study using group interviews with 35 urban patients.
- Patients expressed highly positive views on EHRs, desiring universal access and patient control.
- The web is used for information seeking and verification; email is seen as a useful, albeit specific, communication tool.
- Participants value the irreplaceable doctor-patient relationship, even with increased technology use.
Impact:
- E-medicine acceptance is nearly unanimous, indicating strong potential for widespread adoption.
- New technologies can improve and facilitate patient care, aligning with increased patient awareness of rights and information access.
- Innovative concepts like continuous care and remote access suggest a transformative future for healthcare delivery.

