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Is Lean Management implementable in a department of radiology?
1Department of Radiology, Odense University Hospital, 5000, Odense, C, Denmark, Jens.karstoft@ouh.regionsyddanmark.dk.
Objectives:
Due to an increasing demand for more examinations in a non-profitmaking hospital with a fixed budget, Lean Management was introduced in the Department of Radiology in 2006. The process, experience and results are discussed from a management view.
Methods:
Lean principles were introduced in the department and ways of working were adjusted accordingly.
Results:
Higher productivity and shorter waiting lists were achieved, along with extra time for education of the staff.
Conclusions:
Lean Management can successfully be used in a hospital radiology department. However, introducing Lean Management caused resistance from especially the mid-level managers.
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