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Related Concept Videos

Guidelines for Writing Outcome01:11

Guidelines for Writing Outcome

When developing expected outcomes for a patient care plan, the nurse should adhere to the following recommendations:
Patient outcomes reflect the patient's response to the goal rather than what the nurse aims to achieve. Terminology should be observable and measurable to avoid the reader's interpretation. The desired outcome should be realistic and achievable in the designated care timeframe. Expected outcomes should align with adjunctive therapies. The outcome should enhance care evaluation by...
Nurses' Legal Responsibilities II01:23

Nurses' Legal Responsibilities II

Establishing a secure, collaborative nurse-patient relationship is crucial for delivering high-quality care. This relationship, founded on trust, respect, and honesty, enhances the patient's comfort and willingness to share vital health information. For example, a nurse who listens actively and without judgment provides clear information about health conditions and treatment options and respects patient decisions, which builds a trusting relationship.
Communication between nurses and patients...
Ethical Issues01:27

Ethical Issues

Nurses are essential in patient care, upholding the ethical principles of their profession and effectively navigating ethical dilemmas. Neglecting ethical issues can lead to inadequate patient care, compromised therapeutic relationships, and moral distress among healthcare workers.
Ethical Concerns in Healthcare:
Ethical Standards I01:25

Ethical Standards I

The American Nurses Association (ANA) created and implemented the first nationally accepted Code of Ethics for Nurses with Interpretive Statements. The Code of Ethics is a living document regularly updated by the ANA and establishes an ethical standard that is non-negotiable for nurses in all roles and settings.
The Code of Ethics provisions outline the nurse's duty to the patient, the healthcare team, the profession, and society. The Code's fundamental principles include advocacy,...
Ethical Standards II01:23

Ethical Standards II

Ethical standards are the backbone of nursing practice, guiding nurses as they interact with patients, families, and colleagues. These standards are crucial for providing safe, empathetic care centered on the patient's needs.
Nurses are entrusted with upholding various ethical principles and standards. Nurses forge solid therapeutic relationships using trust, empathy, autonomy, confidentiality, and professional competence.
Confidentiality is crucial, embodying respect for individual privacy and...
Nursing Ethical Principles II01:27

Nursing Ethical Principles II

Ethical principles are essential in guiding nurses to fulfill their responsibilities, focusing on the quality of nursing care and decision-making. These principles, including autonomy, beneficence, non-maleficence, justice, and fidelity, shape the ethical framework within healthcare settings.
Consider the following scenario, which illustrates how these principles are applied in the care of Mr. John, a fifty-year-old teacher diagnosed with metastatic liver cancer.
Initially, Mr. John's cancer...

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Updated: May 17, 2026

E-Patient Counseling Trial (E-PACO): Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy
06:28

E-Patient Counseling Trial (E-PACO): Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy

Published on: August 1, 2019

What do patients expect from their physicians?

T Dormohammadi1, F Asghari, A Rashidian

  • 1Imam Khomeini Hospital Complex, Tehran University of Medical Sciences, Tehran, Iran.

Iranian Journal of Public Health
|November 1, 2012
PubMed
Summary

Patients prioritize physician competency, clear communication, and attentiveness. These findings highlight the importance of both medical expertise and effective doctor-patient relationships for patient satisfaction across different care settings.

Keywords:
Patient expectationPatient priorityPatient-centered care

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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

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Last Updated: May 17, 2026

E-Patient Counseling Trial (E-PACO): Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy
06:28

E-Patient Counseling Trial (E-PACO): Computer Based Education versus Nurse Counseling for Patients to Prepare for Colonoscopy

Published on: August 1, 2019

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

Area of Science:

  • Medical Sociology
  • Health Services Research
  • Patient Experience Studies

Background:

  • Understanding patient expectations is crucial for improving healthcare quality.
  • Previous research indicates variations in patient expectations across different cultures and healthcare systems.

Purpose of the Study:

  • To identify and rank the most significant expectations patients hold for their physicians.
  • To compare patient expectations between hospitalized and ambulatory care settings.

Main Methods:

  • Data collected from 199 hospitalized and 201 ambulatory patients using a questionnaire with 18 expectation items across 5 domains.
  • Patients rated expectations on a 1-9 VAS scale and ranked domain importance.
  • Univariate and regression analyses were employed for data analysis.

Main Results:

  • For ambulatory patients, key expectations included competency, courteousness, consultation, clear explanations, and attentiveness.
  • For hospitalized patients, top expectations were competency, courteousness, physician availability, consultation, appointment setting, and disease follow-up.
  • The primary domain for both groups was 'competency and quality of care'.

Conclusions:

  • Patient expectations regarding physician expertise and effective communication are consistent with international findings.
  • Beyond technical skills, patients highly value clear information delivery and a positive doctor-patient relationship.