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Telepsychiatry services for Korean immigrants
Jiali Ye1, Ruth Shim, Tim Lukaszewski
1National Center for Primary Care, Morehouse School of Medicine, Atlanta, GA, USA. jye@naccho.org
Summary
Telepsychiatry shows high acceptance among Korean Americans, improving mental health access. Culturally sensitive care via teleconferencing is valued, though technical issues need addressing for optimal outcomes.
Area of Science:
- Psychiatry
- Health Services Research
- Telemedicine
Background:
- Asian Americans encounter significant cultural and language barriers in accessing mental health services.
- A shortage of ethnically and linguistically matched mental health providers limits care.
- Telepsychiatry offers a potential solution to bridge these disparities.
Purpose of the Study:
- To establish and evaluate the acceptability of telepsychiatry services for Korean mental health patients in Georgia.
- To assess patient satisfaction with linguistically and culturally competent psychiatric care delivered via teleconferencing.
Main Methods:
- A telepsychiatry project connected Korean patients in Georgia with a psychiatrist in California.
- A post-program questionnaire assessed patient acceptability of the telepsychiatry service.
- Both quantitative and qualitative data were collected to evaluate the experience.
Main Results:
- The study found a high level of acceptance for the telepsychiatry service among Korean patients.
- Patients particularly valued the cultural sensitivity and comfortable provider interaction.
- Technical challenges in teleconferencing were identified as potential barriers to quality care.
Conclusions:
- Telepsychiatry is an acceptable and promising model for delivering culturally competent mental health care to underserved Asian American populations.
- Addressing technical limitations is crucial for maximizing the effectiveness of telepsychiatry.
- Further research should explore expanding these services to other Asian ethnic groups facing similar access barriers.
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