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How Facebook might reveal users' attitudes toward work and relationships with coworkers
Hui-Tzu Grace Chou1, Ron J Hammond, Roberta Johnson
1Department of Behavioral Science, Utah Valley University, Orem, Utah 84058, USA. chougr@uvu.edu
Abstract:
With the spread of Facebook among people in many countries, some companies have started using applicants' Facebook profiles as a criterion of personnel selection, in an effort to identify good workers among job applicants. However, how using Facebook is connected to individuals' relationships with coworkers and work attitudes is unclear. The purpose of this study was to examine the relationship between using Facebook, relationships with coworkers, and some attitudes toward the current job. Undergraduate students at a state university in Utah were randomly chosen to participate in an online survey between April and May 2012. The results of a multivariate analysis, based on 516 currently employed respondents, revealed several findings. First, those more involved in using Facebook--often assumed as more people-oriented individuals--do not have better relationships with their coworkers than their counterparts. Second, those with more Facebook friends care less about their work performance than those with fewer Facebook friends. Third, those frequently update their Facebook profile like their current job less, and are more likely to think about changing their jobs, compared with those updating their Facebook profile less often. Although Facebook friendship usually begins with offline friendship, this research found that offline interaction with friends has a different impact on work attitudes than online interaction: Those spending more time with friends offline like their jobs more and are less likely to think about changing jobs. Implications are discussed.
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