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Social Facilitation01:04

Social Facilitation

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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
14:32

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Published on: February 16, 2011

Advancing knowledge on practice change: linking facilitation to the senses framework.

Julie Cooper1, Julienne Meyer, Cheryl Holman

  • 1School of Health Sciences, City University London, London, UK. julie.cooper.1@city.ac.uk

Journal of Clinical Nursing
|January 23, 2013
PubMed
Summary
This summary is machine-generated.

This study explored how to help healthcare staff engage in practice change. A supportive researcher presence and opportunities for staff to discuss challenges were key to overcoming learned helplessness and facilitating change.

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Area of Science:

  • Nursing Research
  • Healthcare Management
  • Organizational Psychology

Background:

  • Facilitation is crucial for practice change, yet its nature in nursing remains under-researched.
  • Staff on an older people's rehabilitation ward exhibited learned helplessness and defense mechanisms hindering practice development.
  • Exploration of facilitating factors was necessary to understand how to overcome these barriers.

Purpose of the Study:

  • To identify factors that enabled healthcare staff on a rehabilitation ward for older people to engage in practice change activities.
  • To understand the facilitators of engagement in practice development within a clinical setting.

Main Methods:

  • An action research approach was employed.
  • Data were collected through 13 in-depth interviews with staff and managers.
  • Three years of researcher field notes were analyzed using thematic analysis.

Main Results:

  • The continuous, neutral presence of the researcher was a key facilitator.
  • A flexible, ward-based approach addressing staff concerns was effective.
  • Providing opportunities for staff to explore their work experiences promoted engagement with change.

Conclusions:

  • The senses framework offers a theoretical approach to facilitation, helping staff overcome learned helplessness and defense mechanisms.
  • This study identifies a practical facilitation approach for engaging staff in practice change.
  • The findings have international relevance for practice change facilitation in healthcare settings.