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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Julie Cooper1, Julienne Meyer, Cheryl Holman
1School of Health Sciences, City University London, London, UK. julie.cooper.1@city.ac.uk
This study explored how to help healthcare staff engage in practice change. A supportive researcher presence and opportunities for staff to discuss challenges were key to overcoming learned helplessness and facilitating change.
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